How do you ensure that all relevant levels of management within your organisation understand what operational exposures you face? How do you ensure that management is not merely paying lip-service to operational risk due to regulatory pressure, but shows genuine concern and self-initiative to pro-actively reduce operational exposures? It has long been advocated that every member of staff is actually a risk manager, but pragmatically, how is this achieved?

Operational risk management and corporate governance are squarely front and centre on the radar screen of management, but how do you adapt your culture to the new realities? We know that this involves rapidly moving people up the learning curve – while they still carry out their usual "day-jobs" – but how can we do so in the best interests of the organisation? If regulation requires you to certify the status of your operational risk health, then what constitutes adequate competence in order to make such certification?

RiskBusiness is a leading provider of operational risk education to financial services organisations, industry associations, regulators and supervisors and has been delivering educational services to our clients since 2003. We offer both open-enrollment courses (see below for currently available courses) and bespoke, custom developed in-house courses for our clients. For more information, please contact us at info@riskbusiness.com.